Our Commitment To Privacy:
The Information We Collect:
This notice applies to all information collected or submitted on the Grandad's Gravy website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, address, email address, phone number, etc. On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: name, address, email address, phone number, etc.
Grandad’s Gravy Does Not Collect Credit Card Information:
As a safeguard measure for our customers, Grandad’s Gravy has partnered with PayPal to provide merchant processing for our online store. As a result, we are able to offer the acceptance of all major credit and debit cards in addition to PayPal as a payment source all within the context of PayPal’s secure online servers. We at Grandad’s Gravy never actually see your credit card data, as it is all handled separately (yet seamlessly) via PayPal. We have taken this step as a security measure for you, our valued customer.
How We Use Information:
We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will add you to our physical mailing list and to our newsletter email distribution. You will have the option to opt-out of the email distribution every time we send you an email. You may also opt-out of this physical mailing at any time by calling us at 877.846.2691 (Toll Free).
We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We reserve the right to add the recipient to our physical mailing list (not email list) in order to send them an occasional catalog or to ask for customer feedback about our products. The recipient may opt-out of this physical mailing at any time by calling us at 877.846.2691 (Toll Free).
We offer gift-messages by which you can personalize a product you order for another person. Information you provide to us to create a gift-message is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive Mauro's Menus (our online newsletter) as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form or request that your email address be added to our distribution list.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The collected information is stored securely and safeguarded on a server in our offices. For added security, we use PayPal for our payment processing, thus Grandad’s Gravy does not collect credit card information. Therefore you'll need to enter your credit/debit card information via PayPal each time you order.
How To Access Or Correct Your Information:
Because we do not store personal information online, you must contact us via telephone at 877.846.2691 in order to update or correct our offline records. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at 877.846.2691 or send us an email at firstname.lastname@example.org.